Over the last few years two relatively new business philosophies have become the trendy buzzwords in the corporate space – social media and sustainability. The rise of social media has provoked a complex cultural and communications shift in the way people share information and participate in conversations, resulting in the empowerment of the individual to demand change as well as to expect responsibility and social consciousness from brands to strike the triple bottom line balance.

This new social economy is based on engagement, relationships and mutual trust where relevance to the individual is a main currency for meaningful communications. Thus, innovation has become crucial for companies to reach, educate and inspire this new consumer about sustainability, but there is still both a need and a demand to raise sustainability awareness, break down silos and improve communications practices and knowledge management.

To analyse and explain social media’s impact on sustainability communications and offer practical guidance for companies interested in exploring these new opportunities I chose to examine the power of social media as a communications channel for creating business sustainability value for my second BA dissertation.

The main research objective was to discover whether social media can be a support tool or a menace for corporate sustainability.

I examined the importance and the current state of social media for sustainability communications and the opportunities and the risks of social media comms for creating business sustainability value.

As a result, I developed a best practice guide for utilising the power of social media and avoiding potential pitfalls, which you can see in the infographic at the end of this post.

Lately I’ve come across quite a few clever and interactive campaigns. The one that I am going to show you today is yet another example of how brands are increasingly trying to engage their audiences not only in the communications process, but also to involve them in other business operations - remember Nordstrom’s merchandising strategy to drive sales through showcasing the most popular Pinterest items in their physical stores and so to bring the online experience offline? In terms of engaging the online community Tesco have recently done something similar. However, this time it touches on another popular subject - not fashion, but alcohol.

The UK supermarket chain is going to launch in October the so called social wine that was created and designed entirely by the supermarket’s social media community. As Ad Age notes, wine’s reputation as a social drink has been taken literally by Tesco.

What I particularly like about Tesco’s project

On 22 April 2013 approaches yet another Earth Day. This international movement that aims to protect the planet and secure a sustainable future has been around for 43 years and now has more than 22,000 network partners in 192 countries participating in the event and supporting the activities. This year more than 1 billion people are going to take part in Earth Day. Are you?

The theme of the movement this year is “The Face of Climate Change.”

For a while now my interest in sustainability has been growing exponentially and I am even going to write my second dissertation about it. I am truly fascinated with how businesses can find new ways of tackling sustainability challenges and what role they can play in creating a bright future for us on Earth.

Therefore, when I heard about H&M collecting all your old clothes in their stores and then recycling or reusing them I was impressed with the initiative and decided to do some research on the brand and its sustainability and CSR activities.

What I’ve discovered was that H&M is not only trying to reduce the environmental impact of its operations, but is making commendable efforts into putting sustainability at the heart of the entire business. This is why I thought I should tell you more about the retailer’s practices in this little case study below.

Less than one in five of the general public believes that business leaders and government officials will make ethical and moral decisions. This was one of the main findings of this year’s Edelman Trust Barometer – the 13^th annual trust and credibility survey by one of the leading public relations consultancies in the world Edelman.

With 31,000 respondents in 26 countries, the study found that in general there are significantly lower levels of trust in business and governments and the traditional authority figures such as CEOs or prime ministers, but also in the media. According to Richard Edelman, CEO of Edelman, what we are seeing today is “a crisis of leadership”.

50% of respondents said they trusted businesses to do what’s right, however only 18% believed that business leaders will tell them the truth in a difficult situation, suggesting that trust in leaders’ ethics and morality are very low. This massive gap between trust in business and trust in business leaders is an indication that the general public is much less confident in chief executives, but rather in company employees.

On the other hand, academics, technical experts and a person like yourself are nearly twice as trusted as a chief executives or government officials.