🎤 Public Speaking

Iliyana Stareva is a high-energy, insightful, and motivational speaker whose presence on stage is both memorable and impactful.

Her approach to public speaking is threefold:

• To educate through practical insights
• To motivate with stories of real transformation
• To inspire action through clarity and conviction

🧠 Topics Iliyana Speaks On

Iliyana’s talks are built on a decade of global experience in SaaS, Customer Success, and digital transformation. Her most requested topics include:

• The Future of Customer Success in the AI Era
• Building Signal-Driven Customer Health Systems
• How to Evolve CS from Support to Growth Engine
• Customer Success Leadership & Operational Excellence in Global SaaS
• From Chaos to Clarity: Frameworks for Fast-Moving CS Teams

📣 Speaking Formats

Iliyana tailors every session to the audience — whether you’re a startup, enterprise, or industry association. She has delivered:

• Keynote speeches at conferences and summits
• Executive breakouts and fireside chats
• Hands-on workshops and working sessions
• Internal company trainings and leadership offsites

✨ Let’s Work Together

If you’re looking for a speaker who brings global SaaS experience, sharp insights, and energy to the stage — Iliyana would love to collaborate.

Custom topics welcome. Just reach out and let’s shape something impactful together!

Upcoming Appearances

• TBD

Past Appearances

2021

• 18 November 2021 - Disrupt or Be Disrupted (watch video) at Digital Transformation Marketing E-Conference

2019

• 10 November 2019 - Customer Success at Cisco at DNA User Group Cisco NL, Amsterdam, the Netherlands
• 31 May 2019 - How to do Inbound PR: 8 Steps to Running your Successful Campaign at DIGITALK, Sofia, Bulgaria
• 17 May 2019 - Getting Started with Inbound PR at HubSpot User Group Amsterdam, the Netherlands
• 16 May 2019 - Getting Started with Inbound PR at HubSpot User Group Eindhoven, the Netherlands
• 9 May 2019 - Getting Started with Inbound PR at HubSpot User Group Manchester, the UK
• 4 April 2019 - Getting Started with Inbound PR at Digital Gaggle, Bristol, UK
• 5 March 2019 - Keynote: Do You Live and Breathe Digital Communication? for Danske Bank in Copenhagen, Denmark
• 4 February 2019 - Keynote: Getting Started with Inbound PR at HubSpot User Group London, UK

2018

• 15 August 2018 - Making Inbound PR Happen at HubSpot User Group Oxford, UK
• 12 July 2018 - Why Inbound PR is the Future of PR at Global Digital Marketing Summit II, India
• 30 May 2018 - Making Inbound PR Happen at Tech Connect Dublin, Ireland
• 12 April 2018 - Making Inbound PR Happen at HUG18, San Diego, USA
• 8 March 2018 - Overview of HubSpot's Partner Program at Main Insights DACH, Düsseldorf, Germany

2017

• 13 October 2017 - Why Inbound PR is the Future of PR at IPRA CEE in Sofia, Bulgaria
• 27 June 2017 - Why Inbound PR is the Future of PR at HubSpot User Group Event in Liverpool, UK
• 9 March 2017 - Why Inbound PR is the Future of PR at HubSpot User Group Event in Cape Town, South Africa
• 8 March 2017 - Why Inbound PR is the Future of PR at HubSpot User Group Event in Johannesburg, South Africa
• 15 February 2017 - Why Inbound PR is the Future of PR at HubSpot User Group Event in Helsinki, Finland
• 2 February 2017 - Why Inbound PR is the Future of PR (presentation in German) at HubSpot User Group Event in Frankfurt, Germany

2016

• 10 November 2016 - Why Inbound PR is the Future of PR at INBOUND16 in Boston, USA
• 23 March 2016 - Why Inbound PR is the Future of PR (presentation in German) at HubSpot User Group Event in Nurnberg, Germany

2015

• 22 December 2015 - PR for Startups in at Growth Talks Sofia, Bulgaria
• 24 November 2015 - Why HubSpot Chose to Go with Ads and What the Future Holds at HubSpot User Group in Antwerp, Belgium
• 7 October 2015 - Social Media's Impact on PR for Digital Content Marketing Congress, Belgium

The Global Locations Where Iliyana has Presented