Did you know that 71% of consumers who have had a good social media service experience with a brand are likely to recommend it to others?
Social media allows you to build brand awareness without needing to invest a ton in media, print or display advertising. It allows you to bring leads to your business by complementing or augmenting your other marketing efforts such as email or events.
Social media has replaced the need for an intermediary by enabling you to have a direct one-on-one contact with your prospects and customers in a genuine, human way.
Through social conversations, you can build an authentic brand that attracts people to your business and builds loyalty with customers.
This all sounds great, right? The big question, though, is how do you truly make this happen and leverage the benefits of social media to help you grow your business.