Iliyana's Blog

Iliyana Stareva

Iliyana Stareva is Global Partner Program Manager at HubSpot where she plans and executes major cross-functional change across the globe. She spends her free time dancing salsa or writing about Inbound PR, Inbound Marketing and Agency Business, expertise gathered from years of agency experience and agency business consulting across Germany, the UK and Ireland.

Recent Posts

Three Challenges with Inbound PR

[fa icon="calendar'] 15-Jul-2019 09:00:00 / by Iliyana Stareva posted in Public Relations, Inbound PR

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Republished with permission from ITPR's blog

Inbound PR has changed the way we deliver campaigns for the better. Whether it’s being able to track and present our results or the way we interact with journalists, we’ve seen a significant uptick in PR results and, more importantly, client happiness!

As we’ve spoken about before, the concept has had a profound effect in generating new business, but there are still a few challenges with Inbound PR that we’ve seen cropping up again and again when trying to implement Inbound PR campaigns. 

What is Inbound PR? 

Inbound PR is an evolution of traditional PR in an effort to keep up with constant changes in the digital age. While traditional PR has purely relied on coverage to prove its worth, Inbound PR goes beyond that to delve deeper into the metrics and outcomes that help meet business goals.

Don’t get me wrong – any PR campaign should aim to get you a bucketful of coverage, but if you’re not tracking who’s clicked through to your website as a result of that coverage, how will you be able to prove the effect of it?

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How I Stay Inpired

[fa icon="calendar'] 08-Jul-2019 09:00:00 / by Iliyana Stareva posted in Personal Development

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Over the years, I've been called a machine, a rocket, a powerhouse, a bulldog, and all of these with a positive connotation thanks to my endless energy and ability to get a lot of things done in a short amount of time. 

Many people have asked me how I do it and how I continue to do it consistently. 

I always say I have developed very good time management, organisation and planning skills over the years and use the right tools for me to help me. For example, my Google calendar is my project management tool that more or less owns my professional and personal lives.

I block time not just for my meetings but also for the things that I need to get done such as projects or certain action items as well my personal engagements like coffee or dinner meet-ups with friends, travel plans etc. I even colour code my calendar so just with a quick glance I know if my week or day is full of meetings or space to work on projects or a ton of personal engagements. 

Everything is in my calendar. If it's not there, it's not going to happen.

However, in addition to these skills, constantly being able to push forward and to do more comes with intrinsic motivation - basically the desire to do something. 

And that's based on inspiration.

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17 Learnings from the 2019 Internet Trends Report by Mary Meeker

[fa icon="calendar'] 03-Jul-2019 09:00:00 / by Iliyana Stareva posted in Marketing, Technology

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Mary Meeker's 2019 Internet Trends report is out. 

333 pages full of insights around internet users and usage, e-commerce, advertising, work, education, freemium business models and more.

It's pretty detailed and there's so much to learn.

I've gone through the whole report and wanted to share some of the things that stood out to me. 

Before I go into the facts and learnings, I want to share this quote which I believe is very relevant to today's business and consumer reality, and specifically, businesses need to pay serious attention to this because few are living and breathing this: 

The rapid rise of gathered / analyzed digital data is often core to the holistic success of the fastest growing & most successful companies of our time around the world. Context-rich data can help businesses provide consumers with increasingly personalized products & services that can often be obtained at lower prices & delivered more efficiently. This, in turn, can drive higher customer satisfaction. Better data-driven tools can improve the ability for consumers to communicate directly & indirectly with businesses & regulators.

Now onto the learnings.

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Are Global Businesses Putting Their Customers First? Not Really

[fa icon="calendar'] 20-Jun-2019 08:00:00 / by Iliyana Stareva posted in Brands and Business, Technology

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One of the most popular buzzwords nowadays is customer-first or putting your customer at the centre of every business decision and activity.

I stand behind it. The Inbound PR methodology preaches this customer or as I call it persona-first thinking and in fact doesn't really work without it. 

Far too many businesses are still putting their products and services first when it comes to their marketing, sales and communications decisions even though they say they're customer-centric. 

In fact, over 80% of businesses are talking about the benefits of a customer-first approach, but few of these are turning talk into action. 

This stat comes from Optimizely - a leader in customer experimentation technology that did research earlier this year around the digital experience economy. 

I dug into it and I want to share some key findings and learnings: 

8 Key Problems for Customer-First:

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How and Why Inbound PR Helped You Transform Your PR Agency With Maria Gergova-Bengtsson

[fa icon="calendar'] 04-Jun-2019 09:00:00 / by Iliyana Stareva posted in Inbound PR, Agencies

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Since the Inbound PR book came out, there have been a number of agencies adopting the practice and creating new Inbound PR services to deliver better value to clients. 

I'm always eager to learn how PR agencies have transformed their businesses with Inbound PR and I know a lot of you're are interested in it too so I'm starting an interview series with agencies owners and CEOs who've made the jump to Inbound PR. 

First up is my now dear friend Maria Gergova-Bengtsson from United Partners - one of the first and most successful PR agencies in Bulgaria. 

Let's see what Maria has to say about how they've transformed their PR agency with Inbound PR and the results they've achieved so far.  

#1 When you first heard of Inbound PR, what did you think?

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