Every year HubSpot runs a pretty serious research into the state of inbound marketing. This year is no exception but we also added sales not just marketing as a research topic.
The major finding in our 8th annual survey is not just that things are changing, they always do (and they better), but that things are changing at an insanely rapid pace. And most importantly we think that they are changing in the right direction.
In five years only, marketing and the way we do business are going to be completely different. Why? Because the world is adopting inbound. It's becoming more authentic and less interruptive.
As Brian Halligan says,
Inbound means transforming how we do business to be more helpful, more human, more empathetic. It ... is about matching the way you market and sell with the way people actually want to shop and buy.
So it's not just about marketing, it's about everything we do as a business that needs to be is 100% customer-focused rather than marketer or seller-focused.






