If you work in marketing and PR, you know there’s been a sea change. The old “push” tactics the industry once relied on no longer work well in the digital age.

As a PR professional, journalists and media folks are your consumers and today’s consumers increasingly reject top-down, interruptive messages trying to sell a story.

What they accept and crave is relevant content that draws them in, engages them, and helps them write the stories they know their readers want.

They want tactics that are inbound.

The problem, however, is most PR firms are still outbound organisations trying to survive in an inbound world.

What’s Not Working in PR?

2020 is here and I hope you are excited and ready for it. 

I also hope you've got your goals set up and if you work in marketing or PR, you have your work goals as well. 

But to achieve those professional goals, you'll have to be aware of what's going on in the industry and consider what might make your job easier or more difficult, what could be an opportunity or a thread. 

Threads especially must be considered early as these are risk factors that can ruin your efforts. 

So what should you expect in the world of content marketing in 2020? 

Quite a few exciting things. And some pretty logical focus areas. 

I've picked out three key trends that in my opinion are crucial and you can check out the other seven in a nice infographic below.

Content Marketing Focus Areas in 2020:

A few weeks ago, I shared how I started my career in PR and where it got me. (If you haven't read it, check it out and come back.)

In my early days, I used to do a lot of traditional media relations as in pitching journalists and national media. Shortly after that, came the influencers - the bloggers and the YouTubers. Instagram wasn't big at that time. 

I wouldn't say that the influencers changed the game on how to do proper media relations. Regardless whether you're pitching journalists or bloggers, YouTubers and Instagrammers, the principles are the same if you want to do it right.

But the very key principle is to treat them like human beings who have their own goals, needs, ways they like to communicate and make decisions. 

You need to be a bit like an anthropologist if you want to succeed when working with influencers. 

But let me tell you about a typical scenario that I used to encounter almost every week when I started working in PR and had to deal with influencers.

I started my career in PR. 

That was a conscious choice, I wanted to do PR. 

When I was at university doing a BA in International Business in Germany, you could say that I fell in love with Public Relations during a module in Marketing where I got exposed to PR for the first time. 

That was also the time when social media started to pick up and businesses were trying to figure who owns it and how to do it for their benefit. 

Authors and prominent PR pros like Brian Solis and David Meerman Scott got me more hooked and so I decided the follow PR as my career.

But a degree in International Business is not the typical path to get into PR, especially because you don't learn anything about press releases or working with the media. 

So I had to learn all that by myself. How? Through books and internships. 

I decided that if I wanted to get a job in PR immediately after I graduated, I had to gain practical experience. 

So after my first year at university, I found a small social media agency in a town in Germany close to where I was living at the time and interned there for three months for free. 

Was it easy - for the first time working in such a professional setting and without getting any money?

Every forward-thinking PR or marketing professional will tell you that top-down, “push” messages no longer work.

We live in a world that’s gone inbound. A world where to be successful with your communication you need to rely on methods that pull people into your brand rather than interrupt them with irrelevant content.

This is exactly what Inbound PR is all about – it’s a whole new philosophy on how to do PR in the modern, digital world.

Its methodology focuses on two key areas – content and measurement.

Remarkable content created and shared on the right mediums is the most successful way to reach your audience, or as we normally say in inbound – your personas.

Measurement then is essential to 1) gauge the success of your campaigns and 2) improve as you go.

All of this sounds very logical and kind of simple but its actual execution is what most companies and professionals have major difficulties with.

Through my work as a PR professional and an agency business consultant, I’ve found that most businesses struggle to transform towards Inbound PR because of fear.