My last piece got me thinking about how much has changed in so little time and particularly about how much the world of PR has been impacted by the Internet and social media. I did a whole research on this topic when I was writing my first dissertation two years ago.

However, a lot has happened since then and I wonder how relevant my research findings still are...

You might think, two years is not enough for that much to change, but actually, it's plenty.

Speaking about social media for PR, many practitioners believe that social media has simply offered additional tools and channels, but the nature of the practice has remained the same. I partly agree with that. Yes, PR is about building meaningful relationships with people and organisations and about establishing a positive reputation. And yes, social media has given us many more tools to do our daily jobs.

But the bigger picture in my opinion is not just about how social media has impacted PR, but about how it has influenced human nature and behaviour: about how we as individuals now connect, interact, make decisions, believe or disbelieve, communicate and present ourselves to the rest of the world.

Why is that important for our industry?

Social media is booming! People spend 6.35 hours per month on Facebook; almost half of all Twitter users tweet at least once a day; there are more than 20 billion images shared on Instagram; more than two users sign up on LinkedIn every second; 100 hours of video are uploaded on YouTube per minute... No surprise social media is now the top activity on the Internet, with 60% of that time spent on mobile devices not desktops computers.

But how social are we really?

And by that I don't mean how active we are on social media, but how is it that we use our social skills to facilitate interaction and build relationships with others?

As an avid social media user, I firmly believe that all these new channels have allowed us to broaden our palette of ways to communicate. They have given us more opportunities to connect with individuals from all over the world and exchange information, ideas and knowledge.

On the other hand, one could argue that we might be losing our sense for face-to-face interactions.

No matter how much technology advances (for example, the use of sound and video, or Google Glass, wearable technology, smart watches and other geeky stuff), there is one element that is still difficult to transmit or sense to a full extent via the Web.

That element is emotion. Or the touch of all our five senses.

"Just pin and they will come", said no communications or social media professional ever. When it comes to Pinterest – 70-million-user strong online visual bookmarks platform – it requires a lot more than just pinning nice images and waiting for the repins, likes and followers to pile up.

A successful Pinterest account for business requires a carefully crafted strategy that not only has visual storytelling at its core, but also advertising as well as search engine optimisation (or as I call it Pinterest optimisation) too.

You may wonder, "What does advertising and SEO have to do with a visual social network?" Read on to find out.

As with any comms and social media strategy, one of the most important initial steps is truly knowing your audience and understanding what makes it tick specifically on the platform in question.

As Pinterest itself puts it, the network allows people to discover ideas for any project or interest, hand-picked by other people (or brands) they like. Boards serve as to-do and wish lists or as a "walk down memory lane" of past experiences.

Did you know that countless fruits and vegetables are needlessly thrown away every day by mass producers, yet the only thing wrong with them is that because they are disfigured, ugly or misshapen they are deemed unworthy and out of the norm? In reality, they are just as delicious and just as good for you as the "pretty", perfectly shaped ones. This is why French supermarket company Intermarché decided to do something about it. They launched a film, print, poster and radio campaign called the Inglorious Fruits&Vegetables, promoting the beauty of not-so-perfect fruits and veggies and so fighting food waste.

French consumers can not only enjoy healthy, fresh foods, but also save money as the previously deemed unfit for consumption fruits and veggies are offered at 30% less. The French supermarket chain buys the foods from farmers who would usually throw them away. This way the company also supports local production.

The overall aim of the campaign was to send an important message: it's not what fruits and veggies look like, but how they taste that matters – disfigured, hideous or ugly fruits and veggies are just as delicious and should not be tossed simply because of their "looks".

Every brand has a story to tell, but not every brand has mastered the art of telling its story in a way that is meaningful, attention-grabbing and long-lasting.

Just as people, some brands have a "way with words" – they are natural storytellers – while others find it a little bit more challenging and need to acquire the relevant skills first. Learning from the best in class is one step ahead at becoming a masterful storyteller.

But who are those brands that we can learn from? Who are the masters of storytelling? What do they stand for and what is their purpose?

That's what a recent study by Aesop tried to find out. It surveyed 2,000 consumers in the UK, asking them to rate companies against nine key storytelling elements:

• unique character/personality
• clear opinion
• vision/purpose
• intrigue (that urges us to learn more about them)
• credibility
• unique world
• shareable, worthy to talk about content
• entertainment
• memorability

The combined ranking result is enlightening: