Where could your business be going wrong? This is a question that most businesses ask themselves regularly, and yet coming up with the answer can be really difficult. It’s hard to know where things are not going so well, and how you can get your business back on track.

Today, we will look at a list of things that could potentially be going wrong in your business and help you identify what positive changes you can start making going forward. This is not meant to be used as a diagnostic tool, it’s just supposed to give you some ideas of where to look.

Let's get started!

Top 8 Areas to Fix Today if Your Business is Going Wrong

In a world increasingly driven by connectivity and relationships, social intelligence has emerged as a crucial skill for personal and professional success.

I first heard about social intelligence from Daniel Goleman's book "Social Intelligence: The New Science of Human Relationships" and wanted to write a piece that covers what social intelligence is, why it matters in both life and business and also share the key insights into developing and honing this invaluable skill, especially in the corporate world.

What is Social Intelligence?

Social intelligence can be defined as the ability to understand and navigate social situations effectively. It goes beyond traditional intelligence metrics and encompasses a range of skills such as empathy, active listening, communication, and interpersonal relations. It involves being aware of one's own emotions and the emotions of others, as well as adapting one's behaviour to different social contexts.

What was the best thing about November? 

To me, it was the World Forum events we run across Europe at ServiceNow. 

We welcomed over 5,000 customers and partners in four locations: London, Frankfurt, Paris and Rotterdam. 

The exchange was incredible! There was so much learning on stage and off stage while networking. 

Reflecting on the discussions, the main conversations were around 5 key themes which we covered in the main keynotes of each event. I'd like to share these with you today. 

5 Common Themes of Concern for Businesses Today

Last week, I attended the European Women in Tech conference in Amsterdam. It's been a while since I went to an event like this and it was great to be back learning and networking.

I attended dozens of sessions and wanted to spend some time reflecting on them. 

The best way for me to reflect is by writing. Writing is my way of thinking and learning and I'm getting back to it more and more as well.

So, here are my top learnings from the European Women in Tech conference.

Throughout my career, I've worked in three big tech companies and consulted hundreds of SMBs. 

No matter the size, most organisations tend to fail in two areas which undermine or slow their performance and growth.

The first one is what we'll talk about today and that is execution. 

Making things happen efficiently and effectively is the number one challenge for the majority of companies but unfortunately, most of them don't even admit they have an execution problem or don't place particular importance on it. 

And it's not just about how people do work. It's really about how decisions are being made, how individuals are being let to execute on these decisions and then how change is being adopted to manifest the outcome of these decisions. 

Few companies have proper project, program and change management practices used consistently in every team and every department. Most organisations tend to leave teams and departments to figure out how they execute. There's nothing wrong with giving autonomy but the result in 99% of the cases are siloed teams with disparate priorities who don't talk to each other and end up doing similar pieces of work and in the end not knowing whether they were truly responsible for it.