If you run an agency (or any business for that matter), you know how important sales is. After all, it's how you win new clients, expand your service portfolio and generate revenue.
Through my experience as an agency consultant at HubSpot, I've found that every agency has different sales, service and account management processes. Unfortunately, many don't even have processes which is, put simply, bad business practice (or no business practice?).
Don't believe me?
I'll give you the hard facts.
We recently surveyed over 1,400 agency professionals from around the world to uncover the biggest sales challenges and published those in a new report called 2019 State of Agency Selling.
Through this survey, we found that 46% of agencies only have a somewhat defined sales process, while the next largest group of 31% doesn't have a defined sales process at all.