As a discipline PR dates back to the beginning of the 20th century and is strongly linked to the growth of print, TV, radio, online. With the media always evolving PR has had to change and adapt to the power of each channel, old and new. The biggest change for PR however was the emergence of social media, which has affected the entire media landscape by putting the power of influence in the hands of normal people and has been the main reason why PR is now hardly recognisable to what it was a decade ago.

The growing importance of social media provoked a new era where ordinary people have a ‘say’ on every possible matter, anytime, anywhere. Social media has altered our lives enormously by giving everyone the opportunity to be a publisher and a communicator.

This means, the age of ‘we talk, you listen’, top-down style of company communication is now gone as social media has been the reason for the democratisation of information helping to change the way consumers form opinions and make decisions as well as enabling various stakeholders to easily and quickly engage in a two-way communication process with companies.

It still seems to me that many companies are not taking social media as seriously as they should – they either don’t believe in its potential as a communications and engagement channel or they don’t put enough effort into their activities to foster real relationships. This in my opinion really is a missed opportunity, so I wonder: What is it that is going to make skeptics open their eyes?

Social media has been around for over a decade now and has been gaining more and more power and relevance as it has become a normal part of people’s everyday life. It’s certainly not a hype, nor a fad. To substantiate this with some actual data, here’s what a research performed by Experian Hitwise found: In 2012 the UK spent 37 billion hours online; 13 minutes of each hour were dedicated entirely to social media.

One of the main reasons why businesses are still ‘scared’ to jump on the bandwagon and put themselves out there on social media platforms is because of the potential criticism and negative comments they might receive from users. Indeed, such negative reviews can be damaging to a company’s reputation, but hiding behind the scenes is no good either – these conversations are happening with or without the company’s involvement, so businesses might as well start participating in them to potentially change people’s minds, gather ideas how to improve their products and services and so drive the conversations into a positive direction.

Similar applies to negative media coverage. A new academic study coming from the US, Burr Under the Saddle: How Media Coverage Influences Strategic Change (registration required), shows that even though negative press is unpleasant and especially unwelcome by the C-suite, it can also influence strategic decisions to make significant company improvements. As the authors of the paper identify, “the media is neither an enemy nor an ally to upper management... but one of a number of key stakeholders that can significantly shift a firm’s direction, often for the better.”

On 22 April 2013 approaches yet another Earth Day. This international movement that aims to protect the planet and secure a sustainable future has been around for 43 years and now has more than 22,000 network partners in 192 countries participating in the event and supporting the activities. This year more than 1 billion people are going to take part in Earth Day. Are you?

The theme of the movement this year is “The Face of Climate Change.”

The other day I came across a fantastic surprise PR stunt about the reopening of the Rijksmuseum – Amsterdam’s National Museum of Art and History – on 13 April this year. Especially those who are fans of art and creativity will appreciate the thoughtfulness and the efforts behind this really cool idea.

The surprise campaign took place at a busy shopping mall and amazingly recreated Rembrandt’s Night Watch (considered one of the most famous paintings in the world) in the form of a flashmob! Brilliant, right?

Totally unexpected, over twenty members of the Shooting Company of Captain Frans Banninck Cocq – the common name for Rembrandt's famous painting – just started their performance with the mission to ‘capture a 17th-century rogue.’ This was indeed such an outstanding way of promoting the reopening of the museum, don't you think? (I envy those people who were at the shopping mall – I really want to witness such a stunt!)