With the massive embracement of social and web applications, the arsenal of tools and techniques PR professionals are required to use in their work is constantly growing. However, the overall purpose of these activities remains the same: In my latest article for Behind the Spin I note that PR is about influencing audiences and adding value. Influencing audiences has a lot to do with persuasion.
Important to note here is that persuasion is very different from manipulation. Persuasion, unlike manipulation, is not spin. Many think of PR as spin, but that's just not what PR aims to achieve. Communicators' purpose it to establish and maintain goodwill and mutual understanding between clients and their publics by building and defending reputations. That includes among other things engaging with audiences, talking to and most importantly with various publics, making use of a wide range of tools to communicate a message in the most suitable way - text, audio, images, video.
PR people aim to convey a message, a message that gets heard and understood, that moves people to undertake a specific action after receiving that message. This makes everything we do about persuasion - writing is about persuasion, storytelling is about persuasion, social media sharing is about persuasion.
Persuasion is indeed an art, but it can also become a skill, an ability that is very important for PR professionals. To develop that know-how






