A few months ago I participated in the largest transnational survey on strategic communication worldwide - the European Communication Monitor (ECM). The results were published a few days ago and, as always, I was eager to find out to what extent my input corresponded to the answers given by the other participants and if I had correctly identified the same emerging trends in the field as they have. As it turns out, I seem to be on the same page as most other practitioners.
Here's some research background first:
The ECM 2014 surveyed 2,777 communications professionals from 42 countries to study key issues of communication management and public relations, the digital age, networking, leadership, gender and mobile media.
The research findings confirm that without any doubt the digital age has transformed how communicators work, interact and share experiences. However, the rise of online channels and social media not only have major strategic implications, but also bring about considerable challenges for professionals:






