We've known PR to be slow at adopting new trends and technologies.
There's a lot of talking being done around how PR needs to evolve and reinvent itself because if it doesn't, PR people will die out like dinosaurs.
That's a scary thought. But valid when we think about PR's traditional focus on outputs rather than the actual value they provide to clients.
This is especially visible today when digital rules our lives and allows PR people to measure the results of their activities and if done right, to tie them back to actual money through influenced sales numbers.
That's easier said than done, though, because the reality is, very few PR agencies are able to do so today.
There seems to be a disconnect between what PR agencies can do for their clients and what they actually end up offering them.
That's my main learning from the latest PRCA Digital PR and Communications Report 2016.
The research looks into how PR uses digital communications across industries as well as among in-house PR people and PR agencies.
Today I'm going to cover some of the results from the point of view of PR agencies and that of clients.






