Now that you've seen the interviews for my dissertation I conducted with Heather Yaxley, Shelley Fletcher-Bryant and Annie Bowden, here's the next one.

Below you’ll see the responses of Rob Brown. He has worked in PR for over 20 years and for over fifteen years held senior PR positions within three major global advertising networks: Euro RSCG, McCann Erickson and TBWA. He launched his own business ‘Rule 5’ in MediaCityUK, Manchester in November 2012. Rob is the author of ‘Public Relations and the Social Web’ and is joint editor of the forthcoming 'Share This Too'. You can check out his blog here http://prandtheweb.com/ and follow him on Twitter @robbrown.

Q: How do you think the emergence of social media changed PR? Is it a positive or a negative impact and why?

It has changed PR considerably. A core element of PR has traditional been media relations. The media has evolved and so must PR. From a structural point of view there is more dialogue and more peer to peer communication and PR must engage with and learn to influence these conversations. From a practical point of view media is generally richer and more distributed. In the past our content was mainly test (press releases) and images. No we need to consider including more video and linked content. PR people are even learning to share HTML code.

After publishing two of the interviews for my dissertation that I conducted with Heather Yaxley and Shelley Fletcher-Bryant, now it’s time for the next one.

Below you’ll see the responses of Annie Bowden. Annie is a PR & Communications Officer at the Royal Society of Wildlife Trusts and is also a freelance PR Consultant. She has worked with a wide range of people from professional sports men and women to students, company directors to community projects. You can find her on LinkedIn.

Q: How do you think the emergence of social media changed PR? Is it a positive or a negative impact and why?

I think social media has forced PRs to sit up and take notice of the digital world and the impact of its activities within it. The PR industry now has to be even more reactive than ever before – before services like a bad news story for your company/client would hit the next day, giving you time to think about managing the situation and what you were going to do to combat it. Now, a story can be both live and viral within minutes, cutting down the time in which you are able to manage the crisis. This can, of course, be a good thing too and something that PRs can use to their advantage if they are savvy in their use of social media tools, particularly Twitter.

Now that you’ve seen the survey results of my dissertation about social media’s impact on PR and read the interview I conducted with Heather Yaxley, it’s time for the next interview to go online.

Below you’ll see the responses of Shelley Fletcher-Bryant. Shelley is a Strategic PR & Marketing Consultant, Business Owner at Firegrass Communications and Co-Founder at Ladies That Tweet. She is a CIPR Accredited Practitioner and award winning PR specialist with more than 12 years' experience in marketing and public relations. Shelley has worked both in-house and agency, managing campaigns and projects on a local, regional, national and international level for clients. You can follow her on Twitter @shelleyfletcher.

Q: How do you think the emergence of social media changed PR? Is it a positive or a negative impact and why?

It is both positive and negative; it provides opportunities to reach and engage with a broader market and communicate more effectively with both your customers and the media, however, the availability of social media channels means that everyone can now be a publisher, editor and journalist.

Now that you’ve seen the survey results of my dissertation about social media’s impact on PR, it’s time to post some of the interviews I conducted with PR professionals from the UK.

The first one to go online is my interview with Heather Yaxley – a ‘Public Relations hybrid academic-educator-consultant-practitioner’ with more than 25 years of experience in the industry. Besides working as a consultant and a part-time lecturer at Bournemouth University, Heather is also a CIPR Fellow and Accredited Practitioner as well as a honorary member and director of the Motor Industry Public Affairs Association Ltd. She is co-author with Alison Theaker of The Public Relations Strategic Toolkit – a must read for anyone in PR. You can check out Heather’s blog here http://greenbanana.wordpress.com/ and follow her on Twitter @greenbanana.

Q: How do you think the emergence of social media changed PR? Is it a positive or a negative impact and why?

I have finally found some time to write this blog post! I’ve been planning it since my dissertation results came out end of July; at first I wanted to just present the survey findings in a text form with lots of explanations, but then I thought, no, an infographic would be perfect. And here it is - my first infographic! It shows in a nice visual way what I found from the survey I conducted with PR professionals earlier this year.

In addition to the online questionnaire I also carried out interviews with PR pros from the UK, some of which I will post soon. So, stay tuned! (update: here's the first interview with Heather Yaxley.)

As for the dissertation, now it’s time to brag a little bit :P I was very happy about my result and the positive feedback I got – my mark was 75%, or a First as it’s called in the UK (for the ones unfamiliar with the UK grading system, here’s a simple grade chart). I consider this an achievement, first because I don’t have much practical experience in Public Relations (or more precisely, didn’t have at the time), and second because I am not native in the language I wrote the dissertation in – English, which is just another foreign language for me.

As happy as I am, I still have a second dissertation to write and one more term back in Germany to finally finish my entire BA degree in International Business. Yes, I know how complicated it sounds…

So, getting to the point, below you’ll find the results of the online survey I conducted for the dissertation, which was entirely targeted at PR/Communications professionals (I have not included the participants’ profiling; however if you wish to have a look, just get in touch with me). Once again I would like to thank all survey (and interview) participants. I admit gathering enough questionnaire responses was one of the major difficulties of the project.

Again, the infographic below only shows a summary of the findings, the actual results are much more detailed and in-depth as all survey questions not only had pre-determined answer options, but also open-ended questions asking for explanations, more details and opinions. Nevertheless, the following should still give you some food for thought.