We all know about the many opportunities and substantial value social media provides for communications, marketing and for business overall, at least you should if you've been following my blog. What's still a grey area though is the adoption or rather acceptance of social media by the highest hierarchical level (if we can call it that way) in an organisation - the C-Suite.
One of the very fundamental things about social media is that conversations happen all the time, no matter whether you are listening, participating or ignoring them. This means that even if senior management is not following or engaging on platforms such Twitter, LinkedIn, Instagram etc. people are still talking and are by driving the conversation about the brand. Those conversations are often so powerful that they even manage to shape the brand's story and significantly influence corporate reputation. Isn't that a reason enough for CEOs to join the conversation and share their voices?
Apparently, for many it is not.






