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The 5 Key Elements of a Successful Content Marketing Strategy

[fa icon="calendar'] 19-Aug-2020 11:00:00 / by Andriana Moskovska posted in Inbound Marketing, Content Marketing

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This is a guest post written by Andriana Moskovska

Over the years, content marketing has proven to be a valuable tool for businesses. It turns out that 88% of marketers use content marketing for their marketing strategies. This figure may sound promising, but did you know that 63% of businesses don’t have a documented content marketing strategy?

We often hear the phrase “content is king,” which is true. But the question is, how do we run a successful content marketing campaign that will actually stand out?

The first step in achieving this is to create a marketing plan. When your plan is all set up and ready to go, then you can take the first step in achieving your goals.

Over the years, experience has taught me that without a strategy, success is just a matter of good luck. On the other hand, with a good strategy, you will be taking less risk, and your efforts won’t go to waste.

Here are the five things you need to consider for a successful content marketing strategy.

5 Key Elements of a Successful Content Marketing Strategy

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How to Achieve More in Less Time - My 3 Key Tips

[fa icon="calendar'] 05-Aug-2020 08:00:00 / by Iliyana Stareva posted in Personal Development, Career

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I've always believed that you don't need to work harder or longer to achieve more. You simply need to work smarter. 

But that doesn't often come naturally or easily, especially if you are inexperienced and junior or still new to a role where you want to prove yourself.  

Over the years, I've managed to build some habits that allow me to work smarter and fewer hours and simultaneously to achieve more with better results and higher quality. 

Work less but achieve more? That sounds a bit impossible, right? 

But it's not. It's all a matter of knowing yourself and your strengths and then utilising them to the maximum when you're most productive so you do a certain task in the fastest manner possible at the right time. 

What's helped me are certain habits that I want to share with you today which you can try and see if they'll make you more productive to achieve more but in less time. 

How to Achieve More in Less Time - My 3 Key Tips

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Measurement and Evaluation in PR: The Barcelona Principles 3.0

[fa icon="calendar'] 24-Jul-2020 08:01:43 / by Iliyana Stareva posted in Public Relations, Inbound PR

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One of the reasons why I wrote the Inbound PR book was to help PR professionals open their eyes to the need for modern measurement and tangible proof of PR results. Inbound Marketing is terrific at showing the monetary value of marketing efforts so there's a lot that PR could learn. 

Measurement has always been a problem in PR. For years, PR pros have used fluffy metrics (and some continue doing so). Those metrics are not what C-level people care about, they're not what will get you budget. 

There's also been a lot of effort put in from the PR industry itself to solve this problem. 

One such example are the Barcelona Principles. They were first introduced by AMEC in 2010 and recently got their third refresh

Let's take a look at them: 

Barcelona Principles 3.0 [Infographic]

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3 Things Customer Success Managers Need to Be Effective

[fa icon="calendar'] 14-Jul-2020 09:00:00 / by Iliyana Stareva posted in Customer Experience, Customer Success

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When you're trying to introduce Customer Success (or Customer Experience) in your organisation, you're obviously going to need a team. 

That team doesn't just consist of leadership people who will set up the vision and plan for the Customer Success organisation but you also need those who will take care of your customers, most often called Customer Success Managers (CSMs) - also called Client Success Managers or Customer Success Executives (CSEs). 

I've never held any of these titles exactly but I've spent a good few years working in similar roles albeit through partners (that's another topic we'll cover later) or directly taking care of customers when I was working in PR and digital agencies which is the same as if you're working in Customer Success in SaaS. But I've learned a lot about Customer Success over the years both by doing the job and by operationally executing on programs to enable Customer Success teams to do their jobs better. 

So from everything that I've experienced, I want to cover the key things CSMs need to be effective in their day-to-day. If you manage a CSM organisation, consider these especially if you're just setting it up. 

3 Things Customer Success Managers Need to Be Effective

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How to Create a Work Breakdown Structure [Project Management Fundamentals]

[fa icon="calendar'] 03-Jul-2020 09:30:00 / by Iliyana Stareva posted in Project Management

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Today, we continue with our project management fundamentals series. 

So far we've covered the differences between projects and operations as well as those between projects, programmes and portfolios, the DARCI model for stakeholder engagement followed by how to run an effective project kick-off meeting and lastly, how to create a project charter

Now, we'll look at another crucial piece of project management and probably my favourite one as I love looking at the details and planning the execution - the work breakdown structure or WBS. 

A work breakdown structure (WBS) is basically the breakdown of all deliverables into smaller components. The goal of the WBS is to organise the project team so they can work in manageable sections. 

The Project Management Book of Knowledge (PMBOK) by the Project Management Institute (PMI)defines the WBS as a “deliverable oriented hierarchical decomposition of the work to be executed by the project team.”

The WBS starts with the end objectives and then divides them into smaller components (called work packages) again and again in terms of size, duration and responsibilities until they can't be broken down any more and until they allow to complete all the steps necessary to achieve the objectives.

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