As a discipline PR dates back to the beginning of the 20th century and is strongly linked to the growth of print, TV, radio, online. With the media always evolving PR has had to change and adapt to the power of each channel, old and new. The biggest change for PR however was the emergence of social media, which has affected the entire media landscape by putting the power of influence in the hands of normal people and has been the main reason why PR is now hardly recognisable to what it was a decade ago.
The growing importance of social media provoked a new era where ordinary people have a ‘say’ on every possible matter, anytime, anywhere. Social media has altered our lives enormously by giving everyone the opportunity to be a publisher and a communicator.
This means, the age of ‘we talk, you listen’, top-down style of company communication is now gone as social media has been the reason for the democratisation of information helping to change the way consumers form opinions and make decisions as well as enabling various stakeholders to easily and quickly engage in a two-way communication process with companies.