Public Speaking
Iliyana has spoken at dozens of events over the last few years, including INBOUND16 in front of hundreds of people. She's heavily sought out on stage for her expertise in inbound and her captivating and motivational presentation style. Iliyana would love to engage your audience as well.
Consulting
With 8+ years of experience working in agencies and as a consultant at HubSpot, Iliyana has helped hundreds of companies transform towards inbound with her hands-on and highly personalised consulting and training approach. She'd love to help you achieve your goals.
The Latest Posts from Iliyana's Blog
Your Health Score Forecasts Nothing Until Finance Signs Off On It
Most CS leaders I talk to can tell you how many accounts are red. Few can tell you what that costs in euros, or when the cash lands. That’s the gap between a CS team that reports and one that gets a seat in the forecast conversation. Post-sales...
Read moreWhat Six Countries Taught Me About Life, Leadership, and People
People often ask me, how have you managed to live in so many countries? Didn't you get tired? I left Bulgaria when I was 19 to find a better future by doing my BA abroad. I had two suitcases and no real plan beyond the next semester. I didn't...
Read moreCS in the AI Era — my new newsletter for Customer Success leaders (and why I'm moving my CS content there)
If you've followed this blog for a while, you know I've written about Customer Success alongside Inbound PR, channel programs, leadership, career, and life across six countries. It's been a mix — deliberately so. This space has always reflected who...
Read more