Guest posts by Iliyana

 

Some guest posts written by Iliyana 

 
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The Latest Posts from Iliyana's Blog

Customer Health Is Broken — Here’s How to Fix It

Customer Health Is Broken — Here’s How to Fix It

If you're in Customer Success, you've likely seen this before: A customer with a “green” health score churns without warning. Or worse — your team scrambles to rescue an account, but the health score never reflected the risk. Why? Because...

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How to Seamlessly Transition from On-Premise to Cloud Without Downtime

How to Seamlessly Transition from On-Premise to Cloud Without Downtime

As someone who spends her days at ServiceNow focusing on how technology empowers businesses to operate seamlessly, I’ve witnessed first‑hand the biggest fear IT leaders grapple with when it comes to cloud migration: downtime. The mere mention can...

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Growing Your Online Business: How To Make Sales Soar

Growing Your Online Business: How To Make Sales Soar

The digital marketplace has exploded in recent years, with the latest statistics revealing a staggering figure of over 30 million online businesses fighting for attention across the globe. This unprecedented growth has simultaneously intensified the...

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