Iliyana's Blog

Winners Dream: Have Goals & Do The Hard Work

[fa icon="calendar'] 18-Apr-2024 17:41:15 / by Iliyana Stareva posted in Brands and Business, Career

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In the realm of business literature, few books possess the power to inspire and impart invaluable wisdom quite like "Winners Dream" by Bill McDermott. I am not saying this because he is technically my boss given that I work at ServiceNow but because I read the signed copy I got directly from Bill almost in one go. 

Not only was it very engaging, but it was full of interesting stories about Bill's humble beginnings all the way to the top of corporate success. These stories is what made the book such a captivating read, making you want to find out what happens next quickly. I especially resonated with Bill's determination to go after what he wants - determined is definitely one of my key traits as well.

As I was reading the book, I thought there were so many helpful nuggets and learnings that I wanted to share these with you, alongside my favourite quotes. 

In essence, my biggest takeaway is that to be successful in life and to lead a fulfilling life, you need to be crystal clear on the goals and priorities that really matter to you and pour your soul and hard work into achieving them. The journey is the dream rather than the outcome itself. 

Top Learnings from Winners Dream

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Where Could Your Business Be Going Wrong and How to Fix It?

[fa icon="calendar'] 29-Mar-2024 06:29:06 / by Iliyana Stareva posted in Brands and Business

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Where could your business be going wrong? This is a question that most businesses ask themselves regularly, and yet coming up with the answer can be really difficult. It’s hard to know where things are not going so well, and how you can get your business back on track.

Today, we will look at a list of things that could potentially be going wrong in your business and help you identify what positive changes you can start making going forward. This is not meant to be used as a diagnostic tool, it’s just supposed to give you some ideas of where to look.

Let's get started!

Top 7 Areas to Fix Today if Your Business is Going Wrong

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Navigating Success: The Power of Social Intelligence in Life & Business

[fa icon="calendar'] 14-Jan-2024 07:22:10 / by Iliyana Stareva posted in Brands and Business, Leadership

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In a world increasingly driven by connectivity and relationships, social intelligence has emerged as a crucial skill for personal and professional success.

I first heard about social intelligence from Daniel Goleman's book "Social Intelligence: The New Science of Human Relationships" and wanted to write a piece that covers what social intelligence is, why it matters in both life and business and also share the key insights into developing and honing this invaluable skill, especially in the corporate world.

What is Social Intelligence?

Social intelligence can be defined as the ability to understand and navigate social situations effectively. It goes beyond traditional intelligence metrics and encompasses a range of skills such as empathy, active listening, communication, and interpersonal relations. It involves being aware of one's own emotions and the emotions of others, as well as adapting one's behaviour to different social contexts.

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5 Common Themes of Concern for Businesses Today

[fa icon="calendar'] 09-Dec-2023 07:02:05 / by Iliyana Stareva posted in Brands and Business, Customer Experience, Artificial Intelligence

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What was the best thing about November? 

To me, it was the World Forum events we run across Europe at ServiceNow. 

We welcomed over 5,000 customers and partners in four locations: London, Frankfurt, Paris and Rotterdam. 

The exchange was incredible! There was so much learning on stage and off stage while networking. 

Reflecting on the discussions, the main conversations were around 5 key themes which we covered in the main keynotes of each event. I'd like to share these with you today. 

5 Common Themes of Concern for Businesses Today

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My 4 Learnings from European Women in Tech

[fa icon="calendar'] 08-Jul-2023 09:52:10 / by Iliyana Stareva posted in Sustainability, Brands and Business, Career, Artificial Intelligence

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Last week, I attended the European Women in Tech conference in Amsterdam. It's been a while since I went to an event like this and it was great to be back learning and networking.

I attended dozens of sessions and wanted to spend some time reflecting on them. 

The best way for me to reflect is by writing. Writing is my way of thinking and learning and I'm getting back to it more and more as well.

So, here are my top learnings from the European Women in Tech conference.

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